Starting June 8, the Burlington Public Library will be entering its next phase in returning to in-person services by adding increased technology access. Community members can call to reserve computer use time between 10 a.m. and 5 p.m. Monday through Saturday.
A lab of six public access computers have been temporarily relocated to a meeting room off the lobby. Patrons can reserve time in the lab and access the computers with their library card or guest pass in the same way they did in the past. Printing will be available with staff bringing the printouts to the computer lab. Library staff will assist users through remote access software upon request in order to help customers navigate online resources, find information they need, provide reference services, and offer digital support.
“We know that many members of our community rely on the library for internet access and access to devices so that can stay in touch with friends and family, fill out job applications, apply for government programs, fill out the census, and so much more,” said Library Director Rhonda Frevert.
Reservations for computer access can be made by phone at 319-753-1647 or by emailing the library at email@example.com.
Curbside Library services are still available for those who would prefer to pick up their printing requests at the library entrance. Users can download the Princh app, call the library, or email printing requests to firstname.lastname@example.org. Other curbside services will also continue to be offered, such as copying, scanning, and faxing, as well as reserving a laptop for use on the library’s WiFi network in the parking lot.
Checkout of materials will continue to be offered only through Curbside Library during this phase of returning to in-person services. Place holds in the online catalog at http://www.burlington.lib.ia.us or let a library team member help you by calling the library or by submitting the Library 2 Go form on the website.
Library staff will be wearing masks. Users are encouraged to wear face coverings and to maintain a distance of six feet or more between themselves and all others inside the library building. Hand sanitizer will be made available in the service areas. “Staff will be cleaning the computer stations between appointments for your protection,” said Frevert.
Returned materials can be put in the outdoor book drop. Returns will not be accepted inside the lobby or at curbside. Items will be held for a few days before they are taken off the user’s account. No fees will be applied during that gap between return and checking in the items.